Terms of Services

Agreement to Terms

By accessing or using the services provided by OpsElevate (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.

Description of Services

OpsElevate provides operational consulting services, including but not limited to:

• Software optimization and workflow automation
• Fractional operations support and leadership
• AI employee implementation and optimization
• Operating blueprint development and documentation

Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information as requested
• Cooperate with our team and provide timely feedback
• Grant necessary access to systems and personnel
• Make timely payments as agreed upon
• Maintain confidentiality of proprietary methodologies shared

Payment Terms

Payment terms will be specified in your individual service agreement. Unless otherwise stated:

• Invoices are due within 15 days of receipt
• Late payments may incur a 1.5% monthly interest charge
• All fees are non-refundable unless otherwise specified
• We reserve the right to suspend services for overdue accounts

Intellectual Property

Our Property

All methodologies, frameworks, templates, and tools developed by OpsElevate remain our intellectual property. Clients receive a license to use deliverables for their internal business purposes only.

Your Property

You retain ownership of your proprietary business information, data, and any materials you provide to us during our engagement.

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the engagement. This obligation survives the termination of our business relationship.

Limitation of Liability

To the maximum extent permitted by law, OpsElevate shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages exceeding the fees paid for the specific service

Our services are advisory in nature. Implementation decisions and their outcomes remain your responsibility.

Disclaimer of Warranties

While we strive for excellence, our services are provided “as is” without warranties of any kind, either express or implied. We do not guarantee specific results, as outcomes depend on many factors outside our control.

Termination

Either party may terminate an engagement with 30 days written notice. Upon termination:

• All outstanding fees become immediately due
• We will deliver any completed work product
• Confidentiality obligations continue to apply

Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in the State of Utah.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated to active clients. Continued use of our services constitutes acceptance of updated Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us at:

• Email: hello@opselevate.com
• Phone: (801) 477-0195